Legal & Policies
Fan Terms of Sale
ARCMusic.pro is operated by FOUR REEL MEDIA CIC, a Community Interest Company registered in England and Wales. Company number 16039893. Registered office: 47–49 Whitfeld Road, Ashford, Kent, England, TN23 7TS.
These terms apply to digital music purchased through ARC. Each checkout contains music from one artist. The artist identified on the release and receipt supplies and licenses the music; ARC provides the platform, checkout and delivery service.
Order and price
The complete price, including tax calculated through the configured checkout service where applicable, is shown before payment. A contract forms when payment is accepted and ARC confirms the order. Failed payments do not create a completed order.
Digital delivery and cancellation
Before immediate delivery you must expressly request access and acknowledge that your 14-day cancellation right ends once downloading begins. This does not remove rights where content is faulty, unavailable or materially not as described.
Licence
Purchase grants a non-exclusive, non-transferable licence for the fan’s personal use. Copyright is not transferred. Sharing, resale, public distribution, commercial exploitation and making the file available to others are prohibited unless separately authorised.
Problems and refunds
Contact phoenix@arcmusic.pro with the order reference. ARC may restore access, provide a working copy or arrange an appropriate refund. Refunds and disputes may reverse artist and ARC amounts. Statutory consumer rights remain unaffected.
Law
These terms are governed by the law applicable in the United Kingdom, without depriving a consumer of mandatory protections in their country of residence.