Privacy & Cookies

ARCMusic.pro is operated by FOUR REEL MEDIA CIC, a Community Interest Company registered in England and Wales. Company number 16039893. Registered office: 47–49 Whitfeld Road, Ashford, Kent, England, TN23 7TS.

ARCMusic.pro ("ARC", "we") operates this service from the United Kingdom. Contact: phoenix@arcmusic.pro. The operator’s complete legal-entity and registered-address disclosure will be added when confirmed; ARC does not invent those details.

Information we use

We process account and contact details, artist profiles, uploaded audio and artwork, rights and provenance declarations, ARC analysis results, support messages, payment-account status and transaction identifiers, purchase records, and security/technical logs.

Why and legal basis

We use data to provide accounts, prepare and sell releases, deliver purchases, support users, prevent abuse, meet legal and tax duties, and improve the service. Our bases are performance of contract, legal obligation, legitimate interests in operating and securing ARC, and consent where required for optional marketing or non-essential cookies.

Sharing and transfers

Data may be shared with service providers necessary to operate ARC, including hosting, email, WooCommerce and Stripe. Stripe independently processes identity, banking, payment and tax information under its own notices. Providers may process data internationally using applicable safeguards.

Retention and rights

We keep data only as long as needed for the stated purpose, legal records, fraud prevention, disputes and backup expiry. You may request access, correction, deletion, restriction, portability or object to processing where applicable, and withdraw consent at any time. Email us to exercise a right. You may complain to the UK Information Commissioner at ico.org.uk.

Cookies

ARC uses necessary cookies and local storage for login, security, preferences, baskets and checkout. Optional analytics or advertising technologies must not be enabled before required consent. Browser settings may block cookies, although necessary functions may then fail.